Privacy Policy

 Nova & Chic Privacy Policy

This Privacy Policy outlines how  Nova & Chic(hereinafter referred to as Nova & Chic collects, uses, and discloses personal information when you visit the  Nova & Chic website, make a purchase, or otherwise interact with us. We take your privacy seriously and implement necessary measures to protect your personal information.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about individual web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier.
  • Log Files: These track actions occurring on our website and collect data such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.

We also collect personal information when you voluntarily provide it on our website or communicate with us via email or other channels. This includes information provided during order placement, which we refer to as "Order Information."

How We Use Your Information

We use the information we collect, including both Device Information and Order Information, for various purposes, such as:

  • Processing orders placed through our website.
  • Communicating with you about orders, products, services, and offers.
  • Responding to inquiries and requests, including customer service.
  • Improving and optimizing our website.
  • Identifying potential risks and fraud.
  • Complying with legal obligations.

Sharing Your Information

We share your personal data with third parties to help manage our website and provide our services, as described above. Examples include:

  • Service providers such as payment processors, shipping companies, and other partners who assist us in delivering our services.
  • Business partners for special offers, promotions, or other products and services.
  • Compliance with applicable laws and regulations.

Your Rights

You have certain rights regarding your personal information. These include the right to:

  • Request access to your personal data.
  • Request corrections to inaccurate information.
  • Object to the processing of your data.
  • Request the deletion of your personal data.

If you wish to exercise these rights, please contact  Nova & Chic.

Securing Your Personal Information

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, despite our efforts, we cannot guarantee complete security.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated policies will be posted on our website, with the revision date clearly indicated at the top.

Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your personal information, please contact our customer service team at: info@novaandchic-manchester.com